This policy explains what personal information Pressure Cleaning Jacksonville FL collects when you use this website, why we collect it, and what control you have over it. We keep it short and specific because a privacy policy nobody reads protects nobody.
What we collect
Information you give us. When you submit the quote form we receive your name, phone number, email address, the service you selected, your area, and anything you type in the message field. If you call or email us instead, we hold whatever you tell us in that conversation.
Information collected automatically. If analytics is enabled on this site, our analytics provider records standard technical information: pages viewed, approximate location derived from IP address, device and browser type, and how you arrived at the site. This is aggregated and is not used to identify you personally.
What we do not collect. We do not collect payment card details through this website, we do not run advertising trackers, and we do not operate any third-party advertising network on this site.
How we use it
- To prepare and send you a quote
- To contact you about an appointment you have booked
- To answer a question you have asked us
- To keep a record of work carried out at your property
- To understand, in aggregate, which pages of this site are useful
We do not use your contact details for marketing unless you have specifically asked us to keep you on a maintenance reminder schedule. If you do ask for that, you can stop it at any time by replying to any message or calling us.
Who we share it with
We do not sell personal information, and we do not pass enquiries to other contractors as leads. Your information is shared only with:
- Our form delivery provider, which transmits the quote form to our inbox
- Our analytics provider, if analytics is enabled, and only in the aggregated technical form described above
- Anyone we are legally required to disclose it to, such as in response to a lawful request
Cookies
This site does not set advertising or tracking cookies of its own. If website analytics is enabled, the analytics provider may set cookies to distinguish one visit from another. You can block or delete cookies in your browser settings without affecting your ability to use this site or submit a quote request.
How long we keep it
Quote requests that do not lead to work are kept for 24 months and then deleted. Records relating to work we have carried out are kept for seven years, which is the period we need them for tax, insurance and warranty purposes.
Your rights
You can ask us at any time to tell you what information we hold about you, to correct anything that is wrong, or to delete it entirely. Email quotes@pressurecleaningjacksonvillefl.co and we will action it within 30 days.
Florida residents have rights under the Florida Digital Bill of Rights, and residents of other states may have rights under their own state privacy laws. We apply the same process — request, verify, action within 30 days — to everyone regardless of where you live, because it is simpler and fairer than doing otherwise.
Security
This site is served over HTTPS, quote submissions are transmitted encrypted, and access to our inbox and records is limited to the people who need it. No system is perfectly secure, and we will tell you promptly if we ever become aware of a breach affecting your information.
Children
This site is not directed at children under 13 and we do not knowingly collect information from them. If you believe a child has submitted information to us, contact us and we will delete it.
Changes to this policy
If we change this policy we will update the date at the top of the page. Material changes will be summarised here rather than buried.
Contact
Questions about this policy, or about information we hold: quotes@pressurecleaningjacksonvillefl.co or (904) 938-9001. You can also use our contact page.